ABOUT MONARCH BALLOONS

What began as a small business after welcoming my daughter has grown into a true passion for creating unforgettable celebrations.

At Monarch Balloons, we believe every event deserves to feel extraordinary. From intimate celebrations to grand occasions, we are dedicated to creating beautiful, thoughtfully designed balloon décor that elevates your event and leaves a lasting impression.

We are always striving to grow, create, and bring new ideas to our clients while maintaining the quality and attention to detail that makes every celebration special.

VISIT OUR STUDIO

📍 650 Edward Avenue, Richmond Hill, Ontario

Have an upcoming celebration? Stop by our studio to discuss your event, explore your options, and let us help bring your vision to life.

Studio Hours: 9:00 AM – 9:00 PM Daily Please call to book an appointment.

Please note that after-hours pickups and teardowns are not available. Any pickup or teardown requested outside our regular hours will be completed the following day.

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CURRENT PROMOTIONS

20% OFF IN-STORE PICKUP

Enjoy 20% off in-store pickup orders.

This promotion: Cannot be combined with any other offer or promotion. 

10% OFF YOUR FIRST ORDER

New to Monarch Balloons? Enjoy 10% off your first order.

This promotion: Cannot be combined with any other offer or promotion. Can be combines with the delivery promo

5% OFF YOUR RETURNING CLIENTS

Welcome back to Monarch Balloons! Enjoy 5% off your first order.

This promotion: Cannot be combined with any other offer or promotion. Can be combines with the delivery promo

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DELIVERY & SETUP

We offer professional delivery and setup throughout the GTA. Delivery fees are based on location and order minimums.

FREE DELIVERY & SETUP ON ORDERS OVER $198 before tax

Richmond Hill — $20 delivery fee
Aurora, Vaughan, Thornhill, Stouffville & Markham — $25 delivery fee
North York, Newmarket, Scarborough & East Gwillimbury — $35 delivery fee

FREE DELIVERY & SETUP ON ORDERS OVER $258 before tax

Woodbridge, Pickering, Toronto, Bradford & Uxbridge — $45 delivery fee

FREE DELIVERY & SETUP ON ORDERS OVER $398 before tax

Ajax, Etobicoke & Brampton — $55 delivery fee

FREE DELIVERY & SETUP ON ORDERS OVER $498 before tax

Mississauga, Oshawa, Whitby, Barrie & Alliston — $75 delivery fee

Please note: Any paid parking required at your event location is an additional charge and will be billed separately.

Delivery and setup promotions cannot be combined with our email promotion or other promotional offers.

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MONARCH BALLOONS

CLIENT POLICY & TERMS OF SERVICE

PAYMENTS & BOOKINGS

A 50% non-refundable deposit is required for phone and chat bookings. Online bookings require full payment.

The remaining balance is due upon arrival, before setup begin,, via e-transfer. Setup will not begin until payment is received.

Failure to provide final payment may result in cancellation of setup and further action to recover the outstanding balance.

ORDER CHANGES & RESCHEDULING

Changes to colours, designs, or other order details must be requested at least 14 days before your event.

Changes requested within 14 days are subject to a $25 fee. A maximum of three changes is permitted per booking.

Rescheduling is subject to availability and a $25 date-change fee.

CANCELLATIONS & REFUNDS

Deposits are non-refundable, as your date and time are reserved exclusively for you.

Full-payment cancellations made at least 14 days before the event qualify for a 50% refund.

Cancellations within 14 days are not eligible for a monetary refund; however, if paid in full we will allow the 50% that did not go towards the deposit be applied as credit toward a future event.

BALLOON DISPLAY & SAFETY

Indoor installations are strongly recommended. Direct sunlight and heat can cause balloons to fog or burst. Outdoor displays

should be placed in shaded areas.

Outdoor installations are subject to weather conditions, which may affect their appearance and stability.

Do not move or remove weights or securing equipment.

All displays and props must be used responsibly and under adult supervision.

RENTAL ITEMS & DAMAGES

All rental items must be returned in the same condition in which they were provided.

A $50 to $100 fee per affected item applies to damage, misuse, loss, theft, or exposure to damaging weather. Additional repair or replacement charges may

apply. Fee price is based on the price of the items rented.

LIABILITY

Monarch Balloons is not responsible for injuries, accidents, or damages resulting from improper use of displays.

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AGREEMENT TO OUR TERMS

By submitting a deposit or completing payment for your event, you confirm that you have read, understood, and agreed to the Monarch Balloons Event Agreement & Policies.

Thank you for choosing Monarch Balloons to be part of your celebration.

We truly appreciate your business and look forward to creating something spectacular for your special event.